안전한 개인 간 전자거래를 위한 가이드북

KISA, 안전한 개인 간 전자거래를 위한 가이드북 발간
- 개인 간 거래 유형별 분쟁사례, 피해 예방법 등 각종 정보 수록 -

KISA는 개인 간 전자거래 시 발생할 수 있는 분쟁을 예방하기 위해, 주요 유형별 분쟁사례*를 중심으로 해결방안을 제시하는 가이드북을 최초로 발간하였다.
   * 주요 유형별 분쟁사례 : 계약의 성립, 매매목적물 하자, 계약취소 및 반품, 착오로 인한 계약취소, 계약해제, 매매목적물 이행불능에 따른 위험부담, 미성년자의 법률행위

안전한 개인 간 전자거래를 위한 가이드북

PART 1 개요 _ 1

PART 2 유형별 분쟁사례 _ 4

1. 계약의 성립 ·······························································································4

2-1. 매매 목적물 하자 ··················································································9

2-2. 매매 목적물 하자 ················································································12

2-3. 매매 목적물 하자 ················································································15

2-4. 매매 목적물 하자 ················································································16

2-5. 매매 목적물 하자 ················································································20

3-1. 계약취소 및 반품 ················································································24

3-2. 착오로 인한 계약취소 ·········································································26

4-1. 계약해제 ·····························································································29

4-2. 계약해제 ·····························································································33

5. 위험부담 ·································································································36

6-1. 미성년자의 법률행위 ··········································································39

6-2. 미성년자의 법률행위 ··········································································42

7. 주물과 종물 ·····························································································44

PART 3 분쟁예방방법 및 전자거래분쟁조정위원회_ 46

1. 개인 간 전자거래 분쟁예방 방법 ·····························································46

2. 팔기 전에 알아두자! 중고거래 금지 품목 ·················································47

3. 인터넷쇼핑몰을 통한 판매금지 또는 판매제한 물품 ································52

4. 전자문서･전자거래분쟁조정위원회 ·························································59

_참고자료__안전한_개인_간_전자거래를_위한_가이드북.pdf

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출처 : KISA